Intellectual Property Notice

Rights to artwork remain the sole property of LazArt including after purchase. This includes the purchase of originals, commissions, prints, and current and/or future reproductions of any kind. The purchase of any item, original or otherwise, does not grant the customer permission to mint the piece into an NFT, or print and distribute in any form, or reproduce in any way by means of profit and/or otherwise.

Collectors may not reproduce artwork in any way without express written permission from the artist. Posting images of the items purchased on social media are always welcome, and does not breach this clause

Liablity

We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace, or compensate by any means for the damage of products that have been mishandled by customers.

As guaranteed under consumer protections, compensation for damage is due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched. Every print is inspected before clearing quality control for shipment and only pristine reproductions are packaged for you to enjoy.

Returns and Refunds

We honour a 14 day return policy on eligible products. We do our best to offer accurate colour photography of the artwork, but please be mindful that calibrations often vary between devices. If colour calibrations are of concern, we recommend viewing the item from multiple devices (desktop, tablet, phone etc)

To be eligible for a return, your item must be in the same condition that you received it.

Paper Prints (eligibility varies): Prints are very delicate (one could say extremely). Our quality control and sanitary standards are quite strict and most cannot be re-sold upon return. Only if prints are unhandled and in their original packaging, will they be eligible for return. If returned prints are deemed unfit upon inspection for any reason, we reserve the right to deny a refund.

Canvas, Wood, Metal and Acrylic Prints (not eligible): Our canvas, wood, metal, and acrylic prints are made to order by our partner company in the US. As each print is made specifically for the customer, we are unable to accept returns as we do not warehouse them. As always, if something has gone wrong on our end, we will make sure you are well taken care of and can send a replacement.

We do not offer returns, refunds or exchanges for change of mind purchases.

Shipping Policy

Because we do not carry inventory, but print to order, items are not ready for shipping until 3 business days after the order is placed. All items are shipped standard, and delivery times are dependent on location. Shipping times can vary as such, from several days to up to 2-3 weeks for international orders.

If you need a change of address, we must be alerted within 24 hours of purchase in order to guarantee a redirect. We are unable to change the address once it has dispatched from our studio. Please contact us through the contact page as soon as possible. 

LazArt is not responsible for undelivered packages based on incorrect shipping addresses given by the customer. Please ensure that you provide the complete and correct mailing addresses at the checkout.

Duties and Taxes

LazArt is not liable for import fees on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals and merchandise.

Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. Some countries charge import taxes while others do not. The customs agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. 

It is the responsibility of the customer to pay any duties, value added tax or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us.